Crisis management
Make EAP your first step in a crisis
As an EAP participant, you will have access to a Masters-level account executive who can assist your organization in times of crisis. On-site crisis response services are included as a standard component in all our comprehensive EAP packages, at no additional charge.
We’re here for you 24/7. Call 800-236-3231 to speak with your Account Executive.
Offer immediate guidance
DO
- Get adequate rest.
- Maintain a good diet and exercise.
- Be good to yourself and schedule time for leisure activities.
- Try to maintain your regular schedule, but recognize you may not always follow through.
- Share your feelings with friends and family members who can be supportive.
- Remember that it’s normal for the event to preoccupy your mind.
- Contact your EAP if you’d like additional support or information about trauma.
DON’T
- Abuse alcohol or drugs to block out painful memories.
- Isolate yourself from friends, co-workers, and family.
- Stay away from work.
- Set a timeline for recovery.
- Expect a complex problem to have a simple solution.
- Make major life changes or decisions while you’re recovering.
- Be hard on yourself or others.
Additional resources
Download and share support for coping with loss and change.
Suggestions for Managing Change [PDF]
Get immediate strategies for coping with stress, staying present, and practicing self-care.
Working Through the Stages of Grief [PDF]
Learn about how grief progresses, and find empathetic advice for handling the process.
Helping Coworkers Through Grief [PDF]
Find guidance for supporting colleagues through loss, including what not to say or do.